Privacy Policy

We take your privacy seriously and handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, store and disclose your personal information.
By providing your personal information, you consent to its use and disclosure in accordance with this policy. We may update this policy from time to time, with the latest version available on our website.

What We Collect

We may collect:
• Your name, contact details and date of birth
• Business or personal information relevant to our services
• Payment details
• Information from forms, surveys or promotions
• Website and social media interaction data (e.g. IP address, device info and cookies)

How We Collect Information

We collect information when you:
• Contact us via our website, email, phone or social media
• Use our website or services
• Participate in surveys, events or promotions

We may also use analytics tools such as Google Analytics and cookies to understand usage patterns. You can disable cookies in your browser if preferred.

Use and Disclosure

We use your personal information to:
• Provide and manage our services
• Communicate with you and respond to enquiries
• Send updates, administrative and marketing messages (you can opt out anytime)
• Improve our website and customer experience
• Meet legal and compliance obligations

We may share information with our contractors, service providers and cloud hosts (including overseas) who assist in delivering our services.

Security

We take reasonable steps to protect your information from misuse, loss and unauthorised access. While we use modern security measures, no system is completely secure.

Access, Correction and Complaints

You may request access to or correction of your personal information at any time.
If you have a privacy concern or complaint, please contact us.